Val Naif (referred to as "we," "us," or "our") is committed to protecting and respecting your privacy. We value the privacy of all our customers and site users (referred to as "you") and take significant measures to safeguard your personal information.
This Privacy Policy explains what personal information we may collect from you, how we may use it, and your rights concerning our use of your data. By using our website, registering on it, or making purchases from it, you agree to the terms of this Privacy Policy.
Information We Collect
Our website utilizes cookies to track items in your shopping cart, including abandoned carts, to determine when to send cart reminder messages via SMS and email.
We collect and process data to evaluate, develop, and improve our services, products, and systems. This includes making our services more user-friendly, optimizing logistics, planning for future growth, and enhancing our product range.
The information we may collect and process includes:
- Information provided by you through forms on the website, such as when requesting a newsletter, registering on our site, or subscribing to our services. This may include your name, address, email, date of birth, and telephone number.
- Details of purchases and transactions you make through our site, including order fulfillment.
- Information provided when participating in site-operated competitions or promotions.
- Records of correspondence when you contact us via telephone, email, or written communication.
- Survey responses used for research purposes.
- Details of your site visits, including accessed resources.
- Information about your operating system, browser type, IP address, and other browsing data.
Special Note About Children Under the Age of 16
We do not knowingly permit children under the age of 16 in the European Economic Area (EEA) to register or provide personal information on our website without parental consent. Parents or guardians should monitor their children's online activities and provide consent for any data sharing.
How We Use Your Information
We use the information collected to:
- Create personalized membership profiles to tailor services to your preferences.
- Present website content effectively.
- Send newsletters, catalogues, or relevant information, with your consent.
- Fulfill contractual obligations and provide customer support.
- Facilitate interactive features of our service.
- Notify you of service changes or updates.
- Update you on partially complete or incomplete orders.
- Fulfill requests regarding gift lists.
IP Addresses and Cookies
We collect statistical data about browsing actions and patterns to improve our website and deliver a personalized experience using cookies. Cookies enable us to:
- Estimate audience size and usage patterns.
- Recognize returning visitors.
- Store preferences to customize the site.
- Expedite searches.
We permit third parties to collect cookies for tracking website usage, providing marketing services, and conducting analytics. Please note that restricting or blocking cookies may impact site performance.
Where We Store Your Information
Information collected is stored in the European Economic Area (EEA) but may be transferred to and processed in non-EEA countries in accordance with applicable law. By providing your information, you consent to such transfers and processing.
Contacting You
We may contact you with information about goods and services of interest, provided you have consented to such communication.
Opting Out
You can unsubscribe from our newsletters by clicking the unsubscribe button in each email. We will respect your preferences regarding communication.
Financial Information
We use your financial information for payment processing and fraud prevention. Your financial data is encrypted for security and will not be shared without consent.
Disclosure of Your Information
We may disclose your information to:
- Members of our group, including subsidiaries and holding companies.
- Prospective buyers or sellers in business transactions.
- Third parties for legal compliance, fraud protection, or service provision.
- Analytics and search engine providers for site optimization.
We ensure proper protection and processing of your information in such disclosures.
Guest Checkout
This Privacy Policy applies to guest checkout purchases. Information provided will be treated according to our policies.
Your Access to Information
You have the right to access and receive a copy of your information. Please contact us to request access, and we will respond within one month after verifying your request.
Data Portability Rights
You have the right to obtain your personal data in a structured, readable format, where applicable.
Security
We employ measures to secure your data and follow strict procedures. However, data transmission over the internet is not entirely secure, and we cannot guarantee absolute security.
Links to Third-Party Sites
We are not responsible for the privacy policies of third-party sites linked to our website. Please review their policies before submitting personal data.
Changes to Our Privacy Policy
Any changes to our Privacy Policy will be posted on this page. Continued use of our website indicates acceptance of changes.
Contact Us
For questions or requests regarding this Privacy Policy, please contact us through the website's contact form.
Certainly! Here's a rewritten version of the IP Addresses and Cookies section without changing the content or structure of the original context:
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IP Addresses and Cookies
Once you visit our website, we will gather information about your computer, including your IP address, operating system, and browser type, for system administration purposes. This data constitutes statistical information about our users' browsing activities and patterns. It does not identify individuals except by their IP addresses. Additionally, we may utilize cookie files stored on your computer's hard drive to obtain information about your general internet usage. Cookies facilitate website improvement and provide a more personalized service. In summary, the cookies we employ enable us to:
- Estimate our general audience size and understand how users navigate our site
- Recognize you upon your return to our site
- Store information about your preferences to customize our site according to your interests
- Expedite your searches
We may also authorize certain third parties to collect cookies during your website visits. In brief, these cookies enable us to:
- Track the first and last pages you visit, as well as the total number of visits to our website
- Monitor the duration of your visits to individual pages within our website
- Analyze your browsing patterns
- Ascertain how you accessed our website, including any keyword searches, search engine information, or referrer details
Some of these third-party cookies are introduced by services featured on our website, such as Facebook, Twitter, and Pinterest. They assist in cross-domain tracking for marketing purposes on alternative channels. Data shared with third parties is solely used to provide the aforementioned services, employ analytics tools for statistical optimization of our site, and deliver relevant content to you. Google and Facebook utilize this information to evaluate website usage, compile reports on website activity and services related to website usage, and personalize advertising based on your previous browsing activities. The data stored in cookies used by Google and Facebook, including IP addresses, is transmitted to and stored on servers worldwide. Thus, the information may be stored on servers located outside your country of residence. Google and Facebook may also transfer this data to third parties when required by law or when these third parties process the information on their behalf.
Please note that restricting or blocking the cookies utilized by our website may diminish the performance and usability of the site.
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This version maintains the original content and structure while rephrasing the text slightly for clarity.
Thank you for reading our Privacy Policy.
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This version aims to provide clearer language, additional explanations, and more explicit references to legal rights and requirements under UK and EU laws.
